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Helping Hands and Healing Hearts solely provides nonmedical care. 
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Our Services

Home Care

We are a Connecticut based home care agency licensed to do business in the state of Connecticut and Rhode Island. We provide non-medical care to clients living at home or at independent and assisted living facilities. We work with families and their loved ones on finding the best plans and programs for saving money.

We are able to provide 24 hour care service, although most of our clients receive care during the daytime. To determine the level of care needed, we meet with the client, family, and case manager if applicable to design a written plan of care that best addresses the needs of the client. After the initial plan is agreed upon, we are able to start services immediately. We periodically review the plan of care ensure the best possible care is delivered. We communicate with our clients' families and care managers via telephone, e-mail, or text regularly so they receive constant feedback on how their loved ones are doing.

In Connecticut, we are approved by the CT Home Care Program for Elders, a Medicaid payor backed program that helps eligible clients continue living at home instead of going to a nursing home. This program has a rigorous set of standards and as an approved provider, we are routinely inspected for operational, educational, and business compliance.

All of our caregivers are fully vetted with background checks and reference checks from prior employers. We provide standardized training in HIPAA, handwashing, universal precautions, and personal care assistance. All of our caregivers are required to re-certify annually and we hold regular staff meetings to ensure all staff are kept up to date with the latest changes in the caregiving profession.

Personal Assistant

Our caregivers are the best! They can do light housecleaning and maintain it to keep your home clean and fresh. They will remind you to take medications, run errands for you, take care of your plants, walk your dog, and feed your cat. They can prepare meals for you, take you to the doctor or dentist, help you with your spending budget, and make appointments for you over the phone.

You will usually be assigned a primary caregiver or staff member to be your primary contact. They will attend to your needs on a routine basis around your plan of care. All of our staff are assigned a care coordinator, whose job it is to make sure your caregiver is on time and doing what is expected. The care coordinator is also your main point of contact when a change in the schedule needs to be made.

Our caregivers and staff are fully bonded, insured, and certified or licensed to perform the tasks assigned to them. If for any reason, you become unhappy with a particular caregiver, you can request an alternate and we will fill the position usually the next day.

 

Ergonomics and Adaptive Equipment

Ergonomics are the devices areound the home that will make life easier and safer for you so you can live longer in your home unassisted. The term "ergonomics" addresses all apsects of daily living and can center around clothing and personal care, comfort and support, safety, mobility, energy savings, getting around in the kitchen, the bathroom, and generally making life easier. Adaptive equipment are devices used to assist with completing activities of daily living. Bathing, dressing, grooming, toileting, and feeding are self-care activities that are including in the spectrum of Activities of Daily Living (ADLs).

Here are a few pieces of equipment that may be helpful:

Shower bench. A shower bench can be used to assist in shower transfer. This useful addition allows for seated bathing in the shower and can eliminate the need to install a walk-in shower.
Grab bars. Grab bars can be placed in the shower, near a step or by the toilet. Grab bars can provide stability for transferring or just standing.
Raised toilet seat with arms. Having a raised toilet seat with handles helps elevate the height of the toilet, eliminating troubles with transferring on and off the toilet. This can help you avoid purchasing a raised-height toilet.
Bed rails. If your loved one is having difficulty getting in and out of bed and you don’t want to purchase a hospital bed, bed rails might be just the equipment you need.
Commode. Commodes are portable and height-adjustable toilet units. They are helpful when the bathroom is too far from the bedroom or is on another level of the house. A commode is beneficial to people who have issues getting to the bathroom on time.

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We provide a full consultation to explain ergonomics in greater detail and adaptive equipment options so that you can choose what's right for you. Our owner, Lisa Kunz, is a licensed occupational therapist and will carefully assess fall risk and ergonomic placement of equipment in your home. In addition, we occasionally provide free educational seminars on how to live safely and securely in your home at senior centers throughout eastern Connecticut.

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Schedule a complementary assessment today.

(800) 381-6478 or (860) 535-6744

info@helpinghandshealinghearts.org

Homemaker Companion Agency CT Department of Consumer Protection Registration #: HCA.0001381

  • About
    • Who We Are
    • Caregiving
    • Employment application
    • Employee Resources
  • Client Resources
    • State Funded Programs
    • Community Resources
    • Living in Your Home
    • Affording Care
  • Our Services
  • The Helping Hands Difference

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